Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution warranty with all of our shared hosting packages, which means each assistance inquiry you submit is going to be replied to in only 1 hour maximum. Our support crew members are qualified to instantly take care of any situation and to supply you with prompt advice on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you’ve got about our products. We have professionals available continually to offer help anytime required. You can use the ticketing system or post a message anytime, or grab the phone or make use of the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you a substantial knowledge base which is built into all sections. In each section, you’ll find a Help control key that will load for you a selection of step–by–step lessons on how to apply a specific feature or complete a certain action. In addition, we have generated mini seminar video tutorials in an effort to get a better idea of the Control Panel’s interface.