A 99.9% Server Uptime
Our shared hosting system is based on a reliable, premium–quality hardware configuration and a significantly modified Linux distribution. So, irrespective of what your web site is, or how many web site visitors you have, or even in case there’s a DoS attack, our machines will remain up and your websites will stay accessible online.
Our shared hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to supply an enterprise–grade web hosting service, you can scarcely count on the default network configuration in a datacenter. We have built our very own custom internal network to ensure the best possible connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash on the line, you can’t feel really safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or in case you would like to get a more powerful web hosting solution, like a VPS servers or a dedicated servers – you will receive your money back in full, without concealed fees or return charges.
24/7 Technical Support
If you’ve ever had to wait for hours for an answer, you’re aware of how irritating this can be, especially if your website is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here for you and they’ll reply to you in under 1 hour. And the best thing is that their average support ticket response time is under twenty minutes!