Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What type of services precisely can VPS and dedicated server users use?
One of the common reasons to get a hosting server of your own is that you'll have complete control over the software environment and you may install anything you need. This will enable you to run programs that require particular software to be present on the machine, which is not possible with a shared web hosting server where you could install software just within the account, but not on a root level. In case you are not very acquainted with this kind of matters, nevertheless, you might encounter difficulties due to the fact that managing a server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our administrators will be able to handle a variety of tasks that should be performed or can resolve a variety of issues that you could experience.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the
dedicated servers we offer at any time that you need it. In case you need any custom work from our admins immediately after your hosting server is set up, you could order the upgrade during the server signup process, or when you need something to be done afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our admins on your machine, so in case you face any problems to install a third-party software or some app gives errors and doesn't work the way it ought to, our professionals can assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it includes.