In case you have never signed up for a web hosting account or you’ve changed companies and the new one employs a Control Panel that you haven’t seen before, you may get confused about how to complete a certain task in your account or on your personal computer. This is why, a lot of hosting providers have set up a knowledge base, which specifies the most popular queries and problems associated with the specific platform they use, instead of adding only some general details. This kind of knowledge base will enable you to find the required info quickly and easily, so you won’t need to commit a lot of time and efforts to matters that might require something as simple as clicking a button or selecting a check box. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and useful facts, both about the way you can administer your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
If you’ve ordered your first shared hosting account from our company or have transferred your website over to us, you’ll get used to our platform and our created-developed Hepsia hosting Control Panel very quickly as we have prepared an extensive knowledge base where you can find all the info that you may ever need – both general info about the hosting service as a whole and more specific info about the different features that you can use and the predicaments that you could run into. The articles themselves are available in two places. The whole article list can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel as well. You can get to know how to accomplish virtually everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles include step-by-step guides, so you won’t ever get baffled due to an unclear text. Needless to say, in case you come across a more specific problem and you are unable to find a solution in our knowledge base, you can get in touch with our customer service team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will permit you to access the elaborate online support documentation that we’ve compiled for you. The articles include general information on our services, instructive manuals about the various features that you can make use of, plus troubleshooting guidelines that can help you recover common problems that you may chance upon. The topics that we’ve included cover practically everything, from basic things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you are on, whereas the entire article collection is accessible through the dedicated Help section.